Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

Currently flat rate Shipping Methods are available. Flat rates however are based on shipping classes. Shipping classes available are: Bulky Items, Laptops, Medium Items, Personal Travel, Small items.

Peresonal travel class applies to services whereby personal travell costs are involved for service providers who have to travel to deliver a service requested.

How Long Will it Take To Get My Package?

Deliver time depends on Shipping Zone. Within City delivery is within one day. regional deliveries might vary between two to four days.  For on order products and overseas orders delivery time is usually mentioned in the product specifications.

How Do I Track My Order?

You track your via the my order menu item.  Orders statuses are available indicating the stage of order processing. You can also contact NewBuy my mail info@newbuy.mg, phone 033 04 834 11 or live chat with us for more information.

Do I Need A Account To Place Order?

Yes you need an account to pace an order.  Creating your account enables us to get delivery and payment details.  Account can be created vis the register/sign-in menu item. Two types are accounts can be created Customer accounts for reguler purchases and Vendor accounts for sellers on the site.

FAQ Second Version

What Shipping Methods Are Available?

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How Long Will it Take To Get My Package?

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How Do I Track My Order?

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How Do I Place an Order?

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How Should I to Contact if I Have Any Queries?

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Do I Need an Account to Place an Order?

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