Frequently Asked Questions

This FAQ was last modified on 28th November 2020

Information sur la Livraison

Questions méthodes de livraisons sont disponibles?

Currently flat rate Shipping Methods are available. Flat rates however are based on shipping classes. Shipping classes available are: Bulky Items, Laptops, Medium Items, Personal Travel, Small items.

Peresonal travel class applies to services whereby personal travell costs are involved for service providers who have to travel to deliver a service requested.

Combien de temps pour recevoir ma commande?

Deliver time depends on Shipping Zone. Within City delivery is within one day. regional deliveries might vary between two to four days.  For on order products and overseas orders delivery time is usually mentioned in the product specifications.

Comment suivre ma commande?

You track your via the my order menu item.  Orders statuses are available indicating the stage of order processing. You can also contact NewBuy my mail [email protected], phone 033 04 834 11 or live chat with us for more information.

Est-ce que j’ai besoin de créer un compte pour commander?

Yes you need an account to pace an order.  Creating your account enables us to get delivery and payment details.  Account can be created vis the register/sign-in menu item. Two types are accounts can be created Customer accounts for reguler purchases and Vendor accounts for sellers on the site.

FAQ Deuxieme Version

Quelles méthodes d’expédition sont disponibles?

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Quelles sont les delais de livraison?

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Comment suivre ma commande ?

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Comment placer une commande?

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Qui dois-je contacter pour des renseinements?

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Ai-je besoin d’un compte pour passer une commande ?

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